Westpac Branch/ATM

Reviews of Westpac Branch/ATM

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  A. Sant Added May 24, 2023

  ★ ☆ ☆ ☆ ☆
  I cannot believe that there is no customer teller service on a Saturday. There is nowhere on your webpage on a Google search that mentions you no longer provide a human service on Saturday. It only mentions your operating hours. Commons sense should prevail to maybe mention this on your web page.
  Also why would you have all those workers at the bank on a Saturday if you are cost cutting by not operating teller service?
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  Brianna elaj Added May 22, 2023

  ★ ★ ★ ★ ★
  I got a lovely woman yesterday by the name Simone! if you are looking for a good service and a lovely interaction. i recommend going to her. she knows what she is doing and willing to help you! she is definitely passionate about her job and she is such a lovely lady!
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  Sandip - Hiral Patel Added May 17, 2023

  ★ ☆ ☆ ☆ ☆
  These incompetent staff here lost my Home Loan documents which they supposed to send it to head office. Pathetic, Disgusting & absolutely useless service. I had to do all paperwork again and send it by post. Screw you guys.
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  Elena Vassi Added May 10, 2023

  ★ ☆ ☆ ☆ ☆
  Awful customer service, Westpac Watergardens.
  I went in asking about withdrawing some money from a teller, I was told curtly and rudely that they don't do that and haven't done for 6 months, I explained I will try another bank and her exact words were "good luck trying to find that on a Saturday " Extremely rude customer service and definitely some training is needed, by the way I did get help from another bank and will be leaving Westpac.
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  Marie Talia Added May 09, 2023

  ★ ★ ★ ★ ★
  Upon arriving to this branch I was met with a manager who did not know the (simple) correct ID verification process, however luckily we were met with another agent (Tara) who was fantastic. It is very hard to find customer service in many businesses these days but Tara certainly went above and beyond for my husband and I, and ensured we were all set up with Westpac correctly. She is super lovely, friendly and an asset to this branch. Thanks so much Tara!

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Westpac - Personal, Business and Corporate Banking
Westpac is Australia's first bank with a range of innovative financial packages to support your personal, business or corporate banking needs.